1. Outline

Berkeley Alexander takes security and privacy very seriously. Our site uses secure software to store and receive your details. We seek to ensure that personal details are sought only when necessary during application process or renewals. This statement has been placed on the site to make you aware of how we collect your details and more importantly how we use and protect them. Any information passed on to us by you is used by Berkeley Alexander to help us make informed decisions and gain the best deal possible. We may change the content or services found on our site at any time without notice and our privacy policy may change at any time in the future. You agree to visit this page regularly and your continued access or use of this site will mean that you agree to any changes.

2. Information Collected

Personal information- This would include the generally answers to questions asked on our many quote engines, your address, name, age, date of birth, gender etc.

Sensitive personal data is defined under the Data Protection Act 1998, such as medical history, criminal convictions, and claims history. We can only proceed with any policy process if you explicitly agree to provide the said sensitive data. We may ask for such information at different stages of the policy procedure and by agreeing to a policy with us you are also agreeing to provide us with personal details. All personal information received will be treated with the utmost respect and confidence and used only for the purpose of policy provision.

We may track the number of users who visit areas of this site; this tracking will not identify you.

If at any time you would like your details removed from our records when not holding an existing policy do not hesitate to contact us. We will need your full name, address and policy details. All records that are deemed appropriate will be deleted.

For further information about your rights and our obligations, please refer to the proceeding sites:

• www.dataprotection.gov.uk
• www.dti.gov.uk

Credit Card Details- We may need to verify your details regarding credit card payment with a third party. This is required in order to pay the provider and ensure the legality of the transaction.

Non-Personal Information- When you visit our website, you might find it contains links to other non Berkeley Alexander websites. We do not accept any liability for content used on these websites, should they ask for any of your details, you will need to contact them to be removed and it is at your discretion what information you might provide these sites.

Confidentiality: All information passed on to Berkeley Alexander will be regarded and remain confidential, only to be used for the purposes expressed by our policy agreement.

We will only disclose information when:

• Legally obliged to do so

• It is in our company interest

• There is a public duty to do so

• You consent to us doing so.

By agreeing to the policy process you also agree to this privacy statement.

Fraud: We may be required to pass on your information to a third party for the purposes of investigating, preventing, combating fraud, trace debtors, recover debt and to manage your accounts and policies.

We and other organisation may use these details to make decisions on insurance proposals for you and other members of your household.

For further details about the agencies we use please do not hesitate to contact us on: 01273 477784

3. Use of Information

Your information will be used by Berkeley Alexander and our agents for a number if purposes. To instantly provide online quotations via this website, to administer your policy with the greatest effect and for the provision of information requested by you. All access by you to policy amendments or information regarding policy status requires us to ask for identifiable information. This will ensure no unauthorised access to your details takes place.

We might have to contact you in the event of a nearing deadline for policy renewal. We may disclose information about you and your policy when required (see Fraud).

4. Other

We reserve the right to amend the contents of this website and privacy statement should we wish in the future.

If you have any written enquiries regarding our privacy and security policy practices please do not hesitate to contact us.

Issue Date: 23rd March 2005

Berkeley Alexander Limited.

Temple House, 25 - 26 High Street, Lewes, East Sussex, BN7 2SD;
Telephone: 01273 477784 info@baonline.co.uk